Privacy Policy

1. Who we are

Park Forest Handyman Services is a local home-repair brand operated by Hobey One, LLC (the “Company,” “we,” “us,” or “our”), which handles back-office administration and billing. We provide indoor and ground-level handyman and punch-list repairs in the State College, Pennsylvania area. This policy explains how we collect, use, and protect your information.

2. Information we collect

• Contact details — your name, email address, phone number, and home address or neighborhood.
• Project information — a description of the repair or installation need, the room or location in the home, and any photos you choose to share.
• Scheduling details — your preferred appointment times and consultation notes.
• Billing details — information necessary to issue estimates and invoices, processed through our parent company, Hobey One, LLC.

3. SMS / text messaging & A2P 10DLC consent

By providing your phone number, you consent to receive SMS text messages from us related to scheduling, appointment reminders, estimates, and service follow-ups. Messages are sent under the A2P 10DLC (Application-to-Person) framework.

• Message frequency may vary. We will not send marketing messages without your separate consent.
• Reply STOP to any message to opt out of future SMS communications at any time.
• Reply HELP for support.
• Message and data rates may apply depending on your carrier and plan.

We are not liable for delayed or undelivered messages. You are responsible for ensuring the contact number you provide is accurate.

4. How we use your information

• To assess your request, confirm scope, and schedule consultations.
• To provide estimates, invoices, and related customer service.
• To send appointment confirmations and reminders by email or SMS.
• To improve our services and communications.

5. How we share your information

We do not sell your personal information. We may share it with service providers who support our scheduling, messaging, and billing systems under appropriate confidentiality obligations, or when required by law.

6. Data retention

We retain personal information only as long as needed to provide our services, respond to inquiries, and meet legal or accounting requirements.

7. Your rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw SMS consent at any time by replying STOP or contacting us using the details below.

8. Contact

Questions about this policy can be directed to dispatch@parkforesthandyman.com or by calling (814) 876-1313.

This Privacy Policy is provided as a starting template and should be reviewed by qualified legal counsel before relying on it for compliance. See also our Terms of Use.